Buying a refurbished computer? Questions you should ask.
WhyBuyITNew is a registered Microsoft Refurbisher.
It's important to be an educated consumer if you’re interested in purchasing a refurbished computer.
To make sure you are getting a reliable machine with legitimate software, here are some key questions you might want to ask:
What is the name brand?
What are the full specifications and capabilities of this computer? Can I see it working?
Where did the computer come from? Has it been upgraded with any new or used parts?
Has it been tested for electrical safety?
Does the computer have a warranty and, if so, what does the warranty cover?
What is your return policy? What is your return or failure rate?
Does the computer include genuine operating system and software?
Where can I get support?
Are you a member of the Microsoft Registered Refurbisher program?