Terms and Conditions
The owner and operator of this site is Ice Turtle Pty Ltd (ACN 104 480 677) trading as Whybuyitnew. Use of this website is subject to these Terms and Conditions.
All Prices are in Australian Dollars, including any applicable delivery and order charge and inclusive of Australian GST. For different currencies please select your preferred choice from our top tool bar on Whybuyitnew website.
We aim to ensure that the information displayed at our online store is accurate. However, please be aware that errors can sometimes occur, that availability of all items is not guaranteed, and that an order is deemed to be accepted only after we send a detailed confirmation by email to the email address supplied.
Orders received and accepted during business hours are usually packed and shipped the next business day. If your order cannot be fulfilled within our target delivery times for any reason e.g. stock availability, credit card processing issues etc, we will advise you and offer alternatives where possible or cancel the order if necessary.
Please ensure the delivery address and receiver's name for your order is accurate (including any business name if shipping to a work address) as we are unable to change any details once the order has been placed. Ice Turtle Pty Ltd will not take responsibility for any orders that go missing due to incorrect delivery information provided by you. You must notify us within 4 weeks of dispatch date if you have not received an item. After this time no refund will be issued for any missing orders.
Please note PO boxes have certain restrictions on weight. We ask you provide us with a street address to ensure no complications may occur during delivery.
As some of our items are heavy please take appropriate precautions when lifting items. We do not accept any liability over any injuries that may have occurred when lifting items.
Our secondhand and refurbished items are guaranteed for 14 days unless otherwise stated. Please refer to our Delivery and Returns Policy.
Whybuyitnew Gift Cards can be used in our store. Anyone who is gifted with a gift card must take responsibility as we may not be able to replace it if lost/stolen. This card can be used to buy Whybuyitnew products. They cannot be redeemed for cash, reloaded or returned. We welcome gift card use and will do anything in our means to make transactions seamless.
• Fulfill requests
• Process orders and deliver products
• To contact you in the event of order or delivery difficulties
• Process returns or exchanges
Whybuyitnew does not sell, rent, or disclose our customers’ names, addresses, e-mail addresses, or other personal information. We may share customer information within Ice Turtle Pty Ltd so that you may be informed of other products that may be of interest to you.
Please note any illicit, offensive or illegal material will be passed on to the relevant authorities at the discretion of Technology Tree.
The information contained in this site may contain technical inaccuracies, typographical or bibliographical errors. All liability of Whybuyitnew however arising for inaccuracies or errors is expressly excluded to the fullest extent permitted by law.
Last Updated: 10/05/2019